Shipping policy
Shipping Policy – Nicolo Pianna
At Nicolo Pianna, we strive to deliver your orders as quickly and efficiently as possible while maintaining the highest quality standards.
1. Order Processing
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Orders are typically processed and shipped within 3 business days whenever possible.
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In rare cases, order processing may take up to 30 days, as permitted by law, but we always aim to ship much sooner.
2. Delivery Times
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Standard delivery time after shipment is approximately 7 business days, depending on the delivery address and local conditions.
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International orders may take longer due to customs procedures or local carrier delays.
3. Shipping Costs
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We offer Free Standard Shipping on all qualifying orders.
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An Express Shipping option may be available at checkout for an additional fee.
4. Shipping Coverage
We proudly ship worldwide. Delivery times and costs may vary by country or region.
5. Responsibility After Delivery
Once the carrier marks your order as “Delivered”, responsibility for the package transfers to the customer.
We are not liable for lost, stolen, or misplaced packages after delivery confirmation.
6. Delays & Notifications
In the event of unexpected delays, our team will promptly inform you via the contact details provided at checkout.
7. Questions
For any shipping inquiries, please contact us at [email protected]